Alternate contact<\/strong>: 833-851-7608<\/a><\/nobr>\nMonday-Friday<\/nobr>: 6:00am \u2013 10pm<\/nobr> (Eastern)\nSaturday-Sunday<\/nobr>: 8:00am \u2013 12:30pm<\/nobr>, 1:30pm \u2013 6:00pm<\/nobr> (Eastern)<\/div>\nSubmit the form below to begin a case by e-mail.\n\n \n Your form submission has errors. Please use the enter key to review the errors and to submit the form when the errors are fixed.<\/a><\/p>\n \n\n <\/div>\n <\/div>\n \n\n \n \n Subject \n * Required<\/span><\/span>\n <\/label>\n \n --None--<\/option>\n Compliment<\/option>\n Complaint<\/option>\n Question<\/option>\n Suggestion<\/option>\n <\/select>\n <\/div>\n\n Contact Information<\/h3>\n\n \n If you would like a response, please provide your email or postal address. Thank you for your feedback.<\/p>\n <\/section>\n\n \n \n \n First Name \n * Required<\/span><\/span>\n <\/label>\n \n <\/div>\n \n Last Name \n * Required<\/span><\/span>\n <\/label>\n \n <\/div>\n <\/div>\n\n \n \n Address One<\/label>\n \n <\/div>\n \n Address Two<\/label>\n \n <\/div>\n <\/div>\n\n \n \n Country \n * Required<\/span><\/span>\n <\/label>\n \n --None--<\/option>\n United States<\/option>\n Canada<\/option>\n Afghanistan<\/option>\n Albania<\/option>\n Algeria<\/option>\n American Samoa<\/option>\n Andorra<\/option>\n Angola<\/option>\n Anguilla<\/option>\n Antigua and Barbuda<\/option>\n Argentina<\/option>\n Armenia<\/option>\n Australia<\/option>\n Austria<\/option>\n Azerbaijan<\/option>\n Bahamas<\/option>\n Bahrain<\/option>\n Bangladesh<\/option>\n Barbados<\/option>\n Belarus<\/option>\n Belgium<\/option>\n Belize<\/option>\n Benin<\/option>\n Bermuda<\/option>\n Bhutan<\/option>\n Bolivia<\/option>\n Bosnia and Herzegovina<\/option>\n Botswana<\/option>\n Brazil<\/option>\n British Virgin Islands<\/option>\n Brunei Darussalam<\/option>\n Bulgaria<\/option>\n Burkina Faso<\/option>\n Burundi<\/option>\n Cambodia<\/option>\n Cameroon<\/option>\n Cape Verde<\/option>\n Cayman Islands<\/option>\n Central African Republic<\/option>\n Chad<\/option>\n Chile<\/option>\n China<\/option>\n Christmas Island<\/option>\n Colombia<\/option>\n Comoros<\/option>\n Congo<\/option>\n Cook Islands<\/option>\n Costa Rica<\/option>\n Cote d'Ivoire<\/option>\n Croatia<\/option>\n Cuba<\/option>\n Cyprus<\/option>\n Czech Republic<\/option>\n Democratic Republic of the Congo \/ Zaire<\/option>\n Denmark<\/option>\n Djibouti<\/option>\n Dominica<\/option>\n Dominican Republic<\/option>\n Ecuador<\/option>\n Egypt<\/option>\n El Salvador<\/option>\n Equatorial Guinea<\/option>\n Eritrea<\/option>\n Ethiopia<\/option>\n Falkland Islands \/ Malvinas<\/option>\n Faroe Islands<\/option>\n Fiji<\/option>\n Finland<\/option>\n France<\/option>\n French Guiana<\/option>\n French Polynesia<\/option>\n Gabon<\/option>\n Gambia<\/option>\n Georgia<\/option>\n Germany<\/option>\n Ghana<\/option>\n Gibraltar<\/option>\n Greece<\/option>\n Greenland<\/option>\n Grenada<\/option>\n Guadeloupe<\/option>\n Guam<\/option>\n Guatemala<\/option>\n Guinea<\/option>\n Guinea-Bissau<\/option>\n Guyana<\/option>\n Haiti<\/option>\n Honduras<\/option>\n Hungary<\/option>\n Iceland<\/option>\n India<\/option>\n Indonesia<\/option>\n Iran<\/option>\n Iraq<\/option>\n Ireland<\/option>\n Israel<\/option>\n Italy<\/option>\n Jamaica<\/option>\n Japan<\/option>\n Jordan<\/option>\n Kazakhstan<\/option>\n Kenya<\/option>\n Kiribati<\/option>\n Kuwait<\/option>\n Kyrgyzstan<\/option>\n Laos<\/option>\n Latvia<\/option>\n Lebanon<\/option>\n Lesotho<\/option>\n Liberia<\/option>\n Libya<\/option>\n Liechtenstein<\/option>\n Lithuania<\/option>\n Luxembourg<\/option>\n Macedonia<\/option>\n Madagascar<\/option>\n Malawi<\/option>\n Malaysia<\/option>\n Maldives<\/option>\n Mali<\/option>\n Malta<\/option>\n Marshall Islands<\/option>\n Martinique<\/option>\n Mauritania<\/option>\n Mauritius<\/option>\n Mayotte<\/option>\n Mexico<\/option>\n Micronesia<\/option>\n Moldova<\/option>\n Monaco<\/option>\n Mongolia<\/option>\n Montserrat<\/option>\n Morocco<\/option>\n Mozambique<\/option>\n Myanmar \/ Burma<\/option>\n Namibia<\/option>\n Nauru<\/option>\n Nepal<\/option>\n Netherlands<\/option>\n Netherlands Antilles<\/option>\n New Caledonia<\/option>\n New Zealand<\/option>\n Nicaragua<\/option>\n Niger<\/option>\n Nigeria<\/option>\n Niue<\/option>\n Northern Mariana Islands<\/option>\n Norway<\/option>\n Oman<\/option>\n Pakistan<\/option>\n Palau<\/option>\n Panama<\/option>\n Papua New Guinea<\/option>\n Paraguay<\/option>\n Peru<\/option>\n Philippines<\/option>\n Pitcairn<\/option>\n Poland<\/option>\n Portugal<\/option>\n Puerto Rico<\/option>\n Qatar<\/option>\n Reunion<\/option>\n Romania<\/option>\n Russian Federation<\/option>\n Rwanda<\/option>\n Saint Helena<\/option>\n Saint Kitts and Nevis<\/option>\n Saint Lucia<\/option>\n Saint Pierre and Miquelon<\/option>\n Saint Vincent and the Grenadines<\/option>\n Samoa<\/option>\n San Marino<\/option>\n Sao Tome and Principe<\/option>\n Saudi Arabia<\/option>\n Senegal<\/option>\n Seychelles<\/option>\n Sierra Leone<\/option>\n Singapore<\/option>\n Slovakia<\/option>\n Slovenia<\/option>\n Soloman Islands<\/option>\n Somalia<\/option>\n South Africa<\/option>\n South Korea<\/option>\n Spain<\/option>\n Sri Lanka<\/option>\n Sudan<\/option>\n Suriname<\/option>\n Swaziland<\/option>\n Sweden<\/option>\n Switzerland<\/option>\n Syria<\/option>\n Taiwan<\/option>\n Tajikstan<\/option>\n Tanzania<\/option>\n Thailand<\/option>\n Timor Leste<\/option>\n Togo<\/option>\n Tokelau<\/option>\n Tonga<\/option>\n Trinidad and Tobago<\/option>\n Tunisia<\/option>\n Turkey<\/option>\n Turkmenistan<\/option>\n Tuvalu<\/option>\n Uganda<\/option>\n Ukraine<\/option>\n United Arab Emirates<\/option>\n United Kingdom<\/option>\n Uruguay<\/option>\n Uzbekistan<\/option>\n Vanuatu<\/option>\n Venezuela<\/option>\n Vietnam<\/option>\n Wake Island<\/option>\n Yemen<\/option>\n Yugoslavia<\/option>\n Zambia<\/option>\n Zimbabwe<\/option>\n Estonia<\/option>\n <\/select>\n <\/div>\n <\/div>\n\n \n \n City<\/label>\n \n <\/div>\n \n State <\/label>\n \n -- Please select a Country first --<\/option> Alabama<\/option> Alaska<\/option> American Samoa<\/option> Arizona<\/option> Arkansas<\/option> California<\/option> Colorado<\/option> Connecticut<\/option> Delaware<\/option> District of Columbia<\/option> Florida<\/option> Georgia<\/option> Guam<\/option> Hawaii<\/option> Idaho<\/option> Illinois<\/option> Indiana<\/option> Iowa<\/option> Kansas<\/option> Kentucky<\/option> Louisiana<\/option> Maine<\/option> Maryland<\/option> Massachusetts<\/option> Michigan<\/option> Minnesota<\/option> Mississippi<\/option> Missouri<\/option> Montana<\/option> Nebraska<\/option> Nevada<\/option> New Hampshire<\/option> New Jersey<\/option> New Mexico<\/option> New York<\/option> North Carolina<\/option> North Dakota<\/option> Northern Mariana Islands<\/option> Ohio<\/option> Oklahoma<\/option> Oregon<\/option> Pennsylvania<\/option> Puerto Rico<\/option> Rhode Island<\/option> South Carolina<\/option> South Dakota<\/option> Tennessee<\/option> Texas<\/option> United States Minor Outlying Islands<\/option> Utah<\/option> Vermont<\/option> Virgin Islands, U.S.<\/option> Virginia<\/option> Washington<\/option> West Virginia<\/option> Wisconsin<\/option> Wyoming<\/option> <\/select>\n <\/div>\n <\/div>\n\n \n \n Zip Code <\/label>\n \n <\/div>\n \n Email \n * Required<\/span><\/span>\n <\/label>\n \n <\/div>\n <\/div>\n\n \n \n Phone \n * Required<\/span><\/span>\n <\/label>\n \n <\/div>\n <\/div>\n\n \n \n Preferred Method of Contact \n * Required<\/span><\/span>\n <\/label>\n \n Please Select<\/option>\n Mail<\/option>\n Phone<\/option>\n Email<\/option>\n <\/select>\n <\/div>\n <\/div>\n <\/div>\n\n Trip Information<\/h3>\n\n \n \n \n Is your feedback related to your trip? \n * Required<\/span><\/span>\n <\/label>\n \n --None--<\/option>\n Yes<\/option>\n No<\/option>\n <\/select>\n <\/div>\n <\/div>\n\n \n \n \n \n Order ID or Confirmation Number \n * Required<\/span><\/span>\n <\/label>\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n \n Where did you purchase your ticket? \n * Required<\/span><\/span>\n <\/legend>\n \n \n On Trailways.com<\/label>\n <\/div>\n \n \n In Person (Terminal or Retail Agent)<\/label>\n <\/div>\n \n \n Other (please specify in comments below)<\/label>\n <\/div>\n <\/fieldset>\n <\/div>\n\n \n \n How often do you travel with Trailways?<\/label>\n \n --None--<\/option>\n Often<\/option>\n Sometimes<\/option>\n Rarely<\/option>\n <\/select>\n <\/div>\n <\/div>\n <\/div>\n\n Your Message<\/h3>\n\n \n For your security, please don't enter personal information like a credit card number or your date of birth.<\/p>\n <\/section>\n\n \n \n \n Comments \n * Required<\/span><\/span>\n <\/label>\n <\/textarea>\n <\/div>\n <\/div>\n <\/div>\n\n <div class=\"webform-rows p\">\n <div class=\"webform-row\">\n <fieldset class=\"agree-terms-fieldset\">\n <label class=\"inline-web-to-case-lbl\" for=\"Agree_to_privacy_policy_and_terms_of_use__c\" id=\"agree_refund_policy_label\" tabindex=\"-1\">I have read and agree to the <a href=\"https:\/\/trailways.com\/legal\/terms-of-use-privacy-policy\/\" target=\"_blank\">privacy policy and terms of use <span class=\"sr-only\">(privacy link opens in a new tab)<\/span><\/a>.<\/label>\n <input id=\"Agree_to_privacy_policy_and_terms_of_use__c\" aria-labelledby=\"agree_refund_policy_label\" title=\"You must agree to the privacy policy to submit this form\" type=\"checkbox\" name=\"Agree_to_privacy_policy_and_terms_of_use__c\" aria-required=\"true\" required>\n <\/fieldset>\n <\/div>\n <\/div>\n\n <div class=\"webform-rows p\">\n <div class=\"webform-row\">\n \n <div class=\"flex-row a-c web-form-submit\">\n <input type=\"submit\" id=\"sc-form-submit\" name=\"submit\"> <div class=\"flex-row a-c\" id=\"submitting-row\"><img decoding=\"async\" src=\"https:\/\/trailways.com\/wp-content\/plugins\/trailways-sc-integration\/assets\/img\/spinner.gif\" role=\"presentation\" \/> Submitting Form<\/div>\n <\/div>\n <p id=\"form-log\" role=\"status\">\n\n <\/p>\n\n <\/div>\n <\/div>\n\n <input type=\"hidden\" id=\"web_to_case_nonce\" name=\"web_to_case_nonce\" value=\"66aae3677c\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/pages\/39\" \/> <\/form>\n\n <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contact Customer Care Main contact: 800-858-8555 Monday-Friday: 7:00am \u2013 12:00pm, 12:30pm \u2013 3:30pm (Eastern) Saturday-Sunday: Closed Alternate contact: 833-851-7608 Monday-Friday: 6:00am \u2013 10pm (Eastern) Saturday-Sunday: 8:00am \u2013 12:30pm, 1:30pm \u2013 6:00pm (Eastern) Submit the form below to begin a case by e-mail.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Us - Customer Service - Trailways<\/title>\n<meta name=\"description\" content=\"Got a compliment, complaint, question or suggestion? Contact Trailways Customer Care by phone or through our live help tool.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trailways.com\/contacts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact Us - Customer Service - Trailways\" \/>\n<meta property=\"og:description\" content=\"Got a compliment, complaint, question or suggestion? 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Submit the form below to begin a case by e-mail.\n\n
Your form submission has errors. Please use the enter key to review the errors and to submit the form when the errors are fixed.<\/a><\/p>\n \n\n <\/div>\n <\/div>\n \n\n \n \n Subject \n * Required<\/span><\/span>\n <\/label>\n \n --None--<\/option>\n Compliment<\/option>\n Complaint<\/option>\n Question<\/option>\n Suggestion<\/option>\n <\/select>\n <\/div>\n\n Contact Information<\/h3>\n\n \n If you would like a response, please provide your email or postal address. Thank you for your feedback.<\/p>\n <\/section>\n\n \n \n \n First Name \n * Required<\/span><\/span>\n <\/label>\n \n <\/div>\n \n Last Name \n * Required<\/span><\/span>\n <\/label>\n \n <\/div>\n <\/div>\n\n \n \n Address One<\/label>\n \n <\/div>\n \n Address Two<\/label>\n \n <\/div>\n <\/div>\n\n \n \n Country \n * Required<\/span><\/span>\n <\/label>\n \n --None--<\/option>\n United States<\/option>\n Canada<\/option>\n Afghanistan<\/option>\n Albania<\/option>\n Algeria<\/option>\n American Samoa<\/option>\n Andorra<\/option>\n Angola<\/option>\n Anguilla<\/option>\n Antigua and Barbuda<\/option>\n Argentina<\/option>\n Armenia<\/option>\n Australia<\/option>\n Austria<\/option>\n Azerbaijan<\/option>\n Bahamas<\/option>\n Bahrain<\/option>\n Bangladesh<\/option>\n Barbados<\/option>\n Belarus<\/option>\n Belgium<\/option>\n Belize<\/option>\n Benin<\/option>\n Bermuda<\/option>\n Bhutan<\/option>\n Bolivia<\/option>\n Bosnia and Herzegovina<\/option>\n Botswana<\/option>\n Brazil<\/option>\n British Virgin Islands<\/option>\n Brunei Darussalam<\/option>\n Bulgaria<\/option>\n Burkina Faso<\/option>\n Burundi<\/option>\n Cambodia<\/option>\n Cameroon<\/option>\n Cape Verde<\/option>\n Cayman Islands<\/option>\n Central African Republic<\/option>\n Chad<\/option>\n Chile<\/option>\n China<\/option>\n Christmas Island<\/option>\n Colombia<\/option>\n Comoros<\/option>\n Congo<\/option>\n Cook Islands<\/option>\n Costa Rica<\/option>\n Cote d'Ivoire<\/option>\n Croatia<\/option>\n Cuba<\/option>\n Cyprus<\/option>\n Czech Republic<\/option>\n Democratic Republic of the Congo \/ Zaire<\/option>\n Denmark<\/option>\n Djibouti<\/option>\n Dominica<\/option>\n Dominican Republic<\/option>\n Ecuador<\/option>\n Egypt<\/option>\n El Salvador<\/option>\n Equatorial Guinea<\/option>\n Eritrea<\/option>\n Ethiopia<\/option>\n Falkland Islands \/ Malvinas<\/option>\n Faroe Islands<\/option>\n Fiji<\/option>\n Finland<\/option>\n France<\/option>\n French Guiana<\/option>\n French Polynesia<\/option>\n Gabon<\/option>\n Gambia<\/option>\n Georgia<\/option>\n Germany<\/option>\n Ghana<\/option>\n Gibraltar<\/option>\n Greece<\/option>\n Greenland<\/option>\n Grenada<\/option>\n Guadeloupe<\/option>\n Guam<\/option>\n Guatemala<\/option>\n Guinea<\/option>\n Guinea-Bissau<\/option>\n Guyana<\/option>\n Haiti<\/option>\n Honduras<\/option>\n Hungary<\/option>\n Iceland<\/option>\n India<\/option>\n Indonesia<\/option>\n Iran<\/option>\n Iraq<\/option>\n Ireland<\/option>\n Israel<\/option>\n Italy<\/option>\n Jamaica<\/option>\n Japan<\/option>\n Jordan<\/option>\n Kazakhstan<\/option>\n Kenya<\/option>\n Kiribati<\/option>\n Kuwait<\/option>\n Kyrgyzstan<\/option>\n Laos<\/option>\n Latvia<\/option>\n Lebanon<\/option>\n Lesotho<\/option>\n Liberia<\/option>\n Libya<\/option>\n Liechtenstein<\/option>\n Lithuania<\/option>\n Luxembourg<\/option>\n Macedonia<\/option>\n Madagascar<\/option>\n Malawi<\/option>\n Malaysia<\/option>\n Maldives<\/option>\n Mali<\/option>\n Malta<\/option>\n Marshall Islands<\/option>\n Martinique<\/option>\n Mauritania<\/option>\n Mauritius<\/option>\n Mayotte<\/option>\n Mexico<\/option>\n Micronesia<\/option>\n Moldova<\/option>\n Monaco<\/option>\n Mongolia<\/option>\n Montserrat<\/option>\n Morocco<\/option>\n Mozambique<\/option>\n Myanmar \/ Burma<\/option>\n Namibia<\/option>\n Nauru<\/option>\n Nepal<\/option>\n Netherlands<\/option>\n Netherlands Antilles<\/option>\n New Caledonia<\/option>\n New Zealand<\/option>\n Nicaragua<\/option>\n Niger<\/option>\n Nigeria<\/option>\n Niue<\/option>\n Northern Mariana Islands<\/option>\n Norway<\/option>\n Oman<\/option>\n Pakistan<\/option>\n Palau<\/option>\n Panama<\/option>\n Papua New Guinea<\/option>\n Paraguay<\/option>\n Peru<\/option>\n Philippines<\/option>\n Pitcairn<\/option>\n Poland<\/option>\n Portugal<\/option>\n Puerto Rico<\/option>\n Qatar<\/option>\n Reunion<\/option>\n Romania<\/option>\n Russian Federation<\/option>\n Rwanda<\/option>\n Saint Helena<\/option>\n Saint Kitts and Nevis<\/option>\n Saint Lucia<\/option>\n Saint Pierre and Miquelon<\/option>\n Saint Vincent and the Grenadines<\/option>\n Samoa<\/option>\n San Marino<\/option>\n Sao Tome and Principe<\/option>\n Saudi Arabia<\/option>\n Senegal<\/option>\n Seychelles<\/option>\n Sierra Leone<\/option>\n Singapore<\/option>\n Slovakia<\/option>\n Slovenia<\/option>\n Soloman Islands<\/option>\n Somalia<\/option>\n South Africa<\/option>\n South Korea<\/option>\n Spain<\/option>\n Sri Lanka<\/option>\n Sudan<\/option>\n Suriname<\/option>\n Swaziland<\/option>\n Sweden<\/option>\n Switzerland<\/option>\n Syria<\/option>\n Taiwan<\/option>\n Tajikstan<\/option>\n Tanzania<\/option>\n Thailand<\/option>\n Timor Leste<\/option>\n Togo<\/option>\n Tokelau<\/option>\n Tonga<\/option>\n Trinidad and Tobago<\/option>\n Tunisia<\/option>\n Turkey<\/option>\n Turkmenistan<\/option>\n Tuvalu<\/option>\n Uganda<\/option>\n Ukraine<\/option>\n United Arab Emirates<\/option>\n United Kingdom<\/option>\n Uruguay<\/option>\n Uzbekistan<\/option>\n Vanuatu<\/option>\n Venezuela<\/option>\n Vietnam<\/option>\n Wake Island<\/option>\n Yemen<\/option>\n Yugoslavia<\/option>\n Zambia<\/option>\n Zimbabwe<\/option>\n Estonia<\/option>\n <\/select>\n <\/div>\n <\/div>\n\n \n \n City<\/label>\n \n <\/div>\n \n State <\/label>\n \n -- Please select a Country first --<\/option> Alabama<\/option> Alaska<\/option> American Samoa<\/option> Arizona<\/option> Arkansas<\/option> California<\/option> Colorado<\/option> Connecticut<\/option> Delaware<\/option> District of Columbia<\/option> Florida<\/option> Georgia<\/option> Guam<\/option> Hawaii<\/option> Idaho<\/option> Illinois<\/option> Indiana<\/option> Iowa<\/option> Kansas<\/option> Kentucky<\/option> Louisiana<\/option> Maine<\/option> Maryland<\/option> Massachusetts<\/option> Michigan<\/option> Minnesota<\/option> Mississippi<\/option> Missouri<\/option> Montana<\/option> Nebraska<\/option> Nevada<\/option> New Hampshire<\/option> New Jersey<\/option> New Mexico<\/option> New York<\/option> North Carolina<\/option> North Dakota<\/option> Northern Mariana Islands<\/option> Ohio<\/option> Oklahoma<\/option> Oregon<\/option> Pennsylvania<\/option> Puerto Rico<\/option> Rhode Island<\/option> South Carolina<\/option> South Dakota<\/option> Tennessee<\/option> Texas<\/option> United States Minor Outlying Islands<\/option> Utah<\/option> Vermont<\/option> Virgin Islands, U.S.<\/option> Virginia<\/option> Washington<\/option> West Virginia<\/option> Wisconsin<\/option> Wyoming<\/option> <\/select>\n <\/div>\n <\/div>\n\n \n \n Zip Code <\/label>\n \n <\/div>\n \n Email \n * Required<\/span><\/span>\n <\/label>\n \n <\/div>\n <\/div>\n\n \n \n Phone \n * Required<\/span><\/span>\n <\/label>\n \n <\/div>\n <\/div>\n\n \n \n Preferred Method of Contact \n * Required<\/span><\/span>\n <\/label>\n \n Please Select<\/option>\n Mail<\/option>\n Phone<\/option>\n Email<\/option>\n <\/select>\n <\/div>\n <\/div>\n <\/div>\n\n Trip Information<\/h3>\n\n \n \n \n Is your feedback related to your trip? \n * Required<\/span><\/span>\n <\/label>\n \n --None--<\/option>\n Yes<\/option>\n No<\/option>\n <\/select>\n <\/div>\n <\/div>\n\n \n \n \n \n Order ID or Confirmation Number \n * Required<\/span><\/span>\n <\/label>\n \n <\/div>\n <\/div>\n <\/div>\n <\/div>\n\n \n \n Where did you purchase your ticket? \n * Required<\/span><\/span>\n <\/legend>\n \n \n On Trailways.com<\/label>\n <\/div>\n \n \n In Person (Terminal or Retail Agent)<\/label>\n <\/div>\n \n \n Other (please specify in comments below)<\/label>\n <\/div>\n <\/fieldset>\n <\/div>\n\n \n \n How often do you travel with Trailways?<\/label>\n \n --None--<\/option>\n Often<\/option>\n Sometimes<\/option>\n Rarely<\/option>\n <\/select>\n <\/div>\n <\/div>\n <\/div>\n\n Your Message<\/h3>\n\n \n For your security, please don't enter personal information like a credit card number or your date of birth.<\/p>\n <\/section>\n\n \n \n \n Comments \n * Required<\/span><\/span>\n <\/label>\n <\/textarea>\n <\/div>\n <\/div>\n <\/div>\n\n <div class=\"webform-rows p\">\n <div class=\"webform-row\">\n <fieldset class=\"agree-terms-fieldset\">\n <label class=\"inline-web-to-case-lbl\" for=\"Agree_to_privacy_policy_and_terms_of_use__c\" id=\"agree_refund_policy_label\" tabindex=\"-1\">I have read and agree to the <a href=\"https:\/\/trailways.com\/legal\/terms-of-use-privacy-policy\/\" target=\"_blank\">privacy policy and terms of use <span class=\"sr-only\">(privacy link opens in a new tab)<\/span><\/a>.<\/label>\n <input id=\"Agree_to_privacy_policy_and_terms_of_use__c\" aria-labelledby=\"agree_refund_policy_label\" title=\"You must agree to the privacy policy to submit this form\" type=\"checkbox\" name=\"Agree_to_privacy_policy_and_terms_of_use__c\" aria-required=\"true\" required>\n <\/fieldset>\n <\/div>\n <\/div>\n\n <div class=\"webform-rows p\">\n <div class=\"webform-row\">\n \n <div class=\"flex-row a-c web-form-submit\">\n <input type=\"submit\" id=\"sc-form-submit\" name=\"submit\"> <div class=\"flex-row a-c\" id=\"submitting-row\"><img decoding=\"async\" src=\"https:\/\/trailways.com\/wp-content\/plugins\/trailways-sc-integration\/assets\/img\/spinner.gif\" role=\"presentation\" \/> Submitting Form<\/div>\n <\/div>\n <p id=\"form-log\" role=\"status\">\n\n <\/p>\n\n <\/div>\n <\/div>\n\n <input type=\"hidden\" id=\"web_to_case_nonce\" name=\"web_to_case_nonce\" value=\"66aae3677c\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/wp-json\/wp\/v2\/pages\/39\" \/> <\/form>\n\n <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Contact Customer Care Main contact: 800-858-8555 Monday-Friday: 7:00am \u2013 12:00pm, 12:30pm \u2013 3:30pm (Eastern) Saturday-Sunday: Closed Alternate contact: 833-851-7608 Monday-Friday: 6:00am \u2013 10pm (Eastern) Saturday-Sunday: 8:00am \u2013 12:30pm, 1:30pm \u2013 6:00pm (Eastern) Submit the form below to begin a case by e-mail.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/page-full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-39","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Contact Us - Customer Service - Trailways<\/title>\n<meta name=\"description\" content=\"Got a compliment, complaint, question or suggestion? 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